Talk for free

Tips and Tricks

1. How to get a free dialin number (Based in Washington State, USA):

This is a no-strings-attached way of getting a free dialin number (similar in most respects to an IdeasIN number, but only available in the Seattle, Washington (and surrounding) area of the US.

IPKall is a company that offers free dialin numbers that forward to your SIP provider. Go to their page, click 'Sign Up' and in the fields provided enter:

(Choose your desired Area Code)
SIP Phone Number: Your IdeaSIP number
SIP Proxy: proxy.ideasip.com
Email Address Your IdeaSIP email address
Password A password for the account
Leave 'free voice mail' unchecked

Just submit and wait about an hour, and then try calling that number from a regular phone. It will ring through to your IdeaSIP account.
The ONLY caveat with IPKall is that you must USE the number every month or it will be marked inactive and get reassigned to someone else.

2. How to dial an IdeaSIP user from around the world using a PSTN phone:

There are several ways to utilise our peering arrangements to dial IdeaSIP users when you're in different locations and only have access to a regular PSTN phone. The most readily-accessible method is to use dialins from SIPbroker or SIPphone.

The SIPbroker dialins are the most varied and most reliable.
Click HERE for a comprehensive list of SIPBroker Dialins.


Once you dial one of those numbers (using any appropriate national or international calling prefixes, and incurring any appropriate local, national, or international calling charges), just dial *850 followed by the IdeaSIP number.

EG: *850 11011234567

The call will then ring through to the 11011234567 user wherever he/she is logged on or, barring that, to voicemail if the user's voicemail is active.

Another set of numbers, slightly less reliable, is the SIPphone dialins for various regions within the US:
City Access Number
Atlanta 678-918-5026
Atlantic City 609-840-8027
Baltimore 410-372-4173
Chicago 708-437-9040
Connecticut 860-256-4170
Dallas 469-449-2560
Fort Worth 817-886-2285
Houston 832-631-1597
Los Angeles 323-908-4167
Miami 786-206-4270
New York 347-427-9019
N. New Jersey 973-494-5586
S. New Jersey 609-873-8119
Philadelphia 610-879-1419
San Francisco 415-354-1083
Seattle 206-219-5789
Washington, DC 202-742-5739
 


When you dial this number, it will play a little recording.
-Press 1
-Dial the IdeaSIP number (eg. 11011234567)
-Press the # key (hash/pound) on the phone

Again, the call will ring through to user 11011234567 or go to voicemail if that user isn't logged in.

Both of these sets of dialins are treated as regular PSTN calls, so any charges you would normally incur calling a PSTN number will be the same with these numbers. IdeaSIP does NOT charge for use of these numbers, however, but since they're not OUR dialins (result of peering arrangements), we cannot guarantee their functionality at any given point in time.

3. Registering your home phone number to be added to the ENUM directory at e164.org:

ENUM (Electronic NUMbering) is a draft of a standard (RFC 3761) which details a way of merging traditional telephone networks and IP networks. What this means is that it's sort of a way for you to use your telephone number not just as a telephone number but as an identifier for use in other services (VoIP, fax, mobile, text messaging, email, etc).

Every telephone number in the world uses a standard numbering system called the E164 numbering scheme. This includes a country code, an area code, a prefix, and a suffix. For instance, the country code for the US, Canada, and 17 other Caribbean countries is 1. A full number in any of these countries would be a 1 followed by a three-digit area code (eg. 800) followed by a three-digit prefix (eg. 555) followed by a four-digit suffix (eg. 1212).

Since your home or mobile phone number is unique to you or your business, why not use it for something other than just traditional PSTN phone service? This is what ENUM is all about -- a way of registering your phone number for use in other ways.

All IdeaSIP users can dial ENUM numbers for free (Dial **164 followed by the full e164 number), and so can many other users in many other VoIP services, so it makes sense to register your home phone number as an ENUM number as a way of personalising your contact information if nothing else.

Imagine; if your phone number at home in the UK were 44 207 722 7711, you could have people call you by THAT number instead of your IdeaSIP number. Any VoIP service that allowed E164 calling could reach you that way, and people wouldn't need to worry about what VoIP service you were using at the time or peering arrangements or such.

e164.org is a free ENUM registry that allows you to register your phone number and associate it with a number of different IP-based services -- including redirecting it to your IdeaSIP account.

Once you sign up for e164.org and enter in all the correct information, you can add a phone number, choose the VoIP protocol/hostname to be SIP and username@proxy.ideasip.com (eg. 11011234567@proxy.ideasip.com) and your phone number will be associated with your IdeaSIP account.

e164.org will then CALL your phone number and attempt to verify that this is indeed your phone number (you will need to enter in a PIN number that they provide upon registration). This is to ensure that ONLY those who actually own the phone number can register it for use in such a fashion.

Once you receive confirmation that your phone number works, you're set up and ready to go. Have a friend try calling you via **164 to see if it rings through.

4. Dialing into Enhanced Voicemail from a PSTN phone

First, you need a way to dial into the IdeaSIP service. There are several methods of doing this, but the easiest way is by using one of the dialin numbers suggested in number 2 (above).

Follow the instructions for number 2, but instead of dialing a regular IdeaSIP phone number, dial **8500 .

The service will ask you to enter a mailbox number (this is your IdeaSIP number) and a password (this is the PIN number you've assigned in your premium services Enhanced Voicemail section).

From there, you're on the Enhanced Voicemail system in your box and can listen to any voicemails you have stored, change your messages or name announcement, etc.

An alternative way of getting onto your voicemail box is by calling your own number (using a friend's IdeaSIP phone or calling your own IdeasIN number if you have one), waiting for your message to play, and pressing the * key. It will then only ask you for a password.

5. Securing your phone calls with Zfone

The article Telephony Security talks about the various problems you may encounter when trying to have a secure phone conversation over landlines, mobile phones, or VoIP.

One sure method of securing your phone calls from prying ears, however, is to use a product called Zfone in combination with a compatible softphone. Zfone is an extra application that runs on your PC in combination with your usual softphone. As long as you and the person you are calling are both running Zfone and a compatible softphone, you can be reasonably sure of a secure phone call that no one else will be able to listen in on.

Insteructions for downloading and running Zfone can be found here, and it's been fully tested with IdeaSIP using both X-Lite and SJphone.

6. Using your Enhanced Voicemail account and IdeasOUT credits in combination with a SIPbroker dialin as a pseudo calling card

The following requires you to have an Enhanced Voicemail account, IdeasOUT credits, and have access to a SIPbroker dialin number.

First step is to choose a nearby or local SIPbroker dialin number from the link above (see number 2 above).

Once you've chosen and dialed the SIPbroker number, you'll hear a recording that tells says "Welcome to the SIPbroker PSTN gateway, etc, etc." Upon hearing the automated message in English, dial: *850 **8510 .

From here, you'll be asked to enter a mailbox number. This is your IdeaSIP account number (eg. 11011234567). You will then be asked to enter a password. The password here is your Enhanced Voicemail PIN number, which is set in the IdeaSIP premium services pages (if you have Enhanced Voicemail activated).

If the mailbox or password is incorrect, you will be asked to re-enter it. If, however, you entered it correctly, you'll received a message that says, "Enter the number you wish to call, then press pound (#)."

From here, simply dial the number as if you were dialing directly from your IdeaSIP phone.

eg. 1 212 555 1212 or
00* 44 123 456 789
you'll hear a recording that tells says "Welcome to the SIPbroker PSTN gateway, etc, etc." Upon hearing the automated message in English, dial: *850 **8510 .

From here, you'll be asked to enter a mailbox number. This is your IdeaSIP account number (eg. 11011234567). You will then be asked to enter a password. The password here is your Enhanced Voicemail PIN number, which is set in the IdeaSIP premium services pages (if you have Enhanced Voicemail activated).

If the mailbox or password is incorrect, you will be asked to re-enter it. If, however, you entered it correctly, you'll received a message that says, "Enter the number you wish to call, then press pound (#)."

From here, simply dial the number as if you were dialing directly from your IdeaSIP phone.

eg. 1 212 555 1212 or
00* 44 123 456 789

The call will use your IdeasOUT credits for the number you dialed. Any call to the SIPbroker dialin is subject to regular phone charges.

7. Using your X-Lite v3 for Instant Messaging

A full writeup with instructions for this is available here.


IdeaSIPSM is a ServiceMark of Infinideas, inc.
Copyright 2006 Infinideas, inc.